What is the Health and Care Sector Work Academy all about?

The Health and Care Sector Work Academy is a Cambridgeshire and Peterborough Combined Authority project supporting residents to gain a career in health and care or for those already employed in the sector, to develop skills to progress to the next level. With almost 14,000 vacancies in a wide variety of roles within Health and Care in our area, a career in the sector is within reach.

With 75 years’ experience delivering high quality courses and supporting adults into work, City College Peterborough is delivering the £5.2m Department for Work and Pensions funded Academy through its dedicated team who will provide free, high quality, expert advice and support. Over 3 years the Academy’s aim is to train 2,100 people through entry level training, intermediate qualifications and apprenticeships and provide a pipeline of employees to sector based employers.

Our offer includes:

FREE training to help Cambridgeshire and Peterborough residents gain skills, knowledge and qualiﬁcations to start a career
Apprenticeships ranging from entry level through to management to enhance careers
Courses delivered in local communities at times that enable learners to attend
Funding for travel assistance or for childcare and carers
FREE training in English and Maths contextualised to the sector
FREE initial assessment to help potential candidates to decide if the Academy is right for them
FREE mentoring to help learners start or progress in their career
Engagement with local health and care employers to ensure each course meets local needs and provide an opportunity to meet learners
FREE mini Training Needs Analysis for each sector-based employer in the area
FREE job match

The Academy Exceptional Service Standard

We will respond to all enquiries either via email or telephone within three working days
We will communicate and update regularly all information required for a successful outcome
We will deliver expert support concerning Safeguarding and Prevent Responsibilities
We will assign a dedicated tutor for all learners
We will provide learner mentoring for up to four months post course or apprenticeship to support
Where eligible, we will provide bursary support to individuals to help remove barriers to attending training
Regular progress reviews will be held with both the employer and the learner (where applicable)
Face to face and remote support will be provided throughout the whole of the employer and learner journey
We will work with local sector employers to ensure individual courses meet local need
If you are not satisﬁed with the service you have received, we will acknowledge all complaints within 5 working days

Our Customer Care Promise

We will be honest and objective in our delivery of a high-quality service offer
We will regularly review and evaluate our standard by consulting with employers and learners for feedback through our questionnaires at regular intervals
We will embed the ethos of “exceptional customer service”

Enquire now